Take Control of Your Home’s Energy Future
Our Better Homes, Greener Future program helps you plan ahead—so when the time comes, you're ready to make an informed, confident choice. Instead of locking in another fossil fuel system, you’ll have the tools and support to switch to a cleaner, healthier, and more efficient solution. Future-proof your home from rising energy costs, increase your comfort, and reduce your impact on the planet—all on your own terms.
Supported by our Eco-Partners:
Why Choose a Heat Pump?
Heat pumps are one of the most effective ways to reduce home energy costs, improve year-round comfort, and lower climate pollution. Whether you're replacing an aging furnace or planning a home upgrade, a heat pump can be a smart investment for your home and the future.
How We Can Help
Highlands Nordic
“After our first year of installing a heat pump at Highlands our heating costs (originally oil) were $4,000 less than the previous winter. And the 2 winters were very comparable in the weather we received. We believe we will see a return in our investment in less than 10 years. All staff have noticed the quality of the heat in our building has increased by a huge amount. The days of wearing our long underwear under our work cloths are long gone!”
John, Collingwood
"We love our heat pump! We now have consistent, clean and comfortable heating in winter, and we are very grateful to now have cooling in summer."
Your Guide to Choosing a Heat Pump Contractor
Consider consulting a member contractor of the HRAI Heating, Refrigeration and Air Conditioning Institute of Canada (https://www.hrai.ca), 905-602-4700. Through their Contractor Locator, HRAI has created a helpful mechanism to help homeowners find HVAC contractors who understand the benefits of heat pumps and know how to install & service such systems.
Seek referrals & recommendations from someone you know & trust (family, friends & neighbors), Look for a company with an established business history in our community & include the information you would like to feature.
This directory is for informational purposes only, and the Collingwood Climate Action Team (CCAT) does not endorse or guarantee the businesses listed or their goods and services.You are responsible for ensuring work meets your requirements, manufacturer's instructions, and all applicable codes, standards, and regulations, including securing any applicable permits, such as electrical permits. We recommend obtaining at least three quotes to help ensure you receive value for your money and choose the best service provider for your project.
Questions to Ask Before Hiring a Heat Pump Contractor
Getting multiple quotes is one of the best ways to find the right heat pump solution for your home. A qualified contractor should assess your home's heating needs, ductwork, electrical requirements, and comfort goals before recommending equipment.
Use these questions to compare contractors and make an informed decision.
Download the checklist and bring it with you!
Home Assessment & System Design
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Do you use heat load calculations to determine the size of heat pump needed?
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Do you assess the ductwork and air flow to determine if changes will be needed? Will you assess my existing ductwork for leaks or sizing issues?
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What sized heat pump will I need?
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Which heat pump brand and model are you recommending and why?
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Is it a ducted, ductless or hybrid system?
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Would you recommend a backup heating system for my home?
Electrical & Installation
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What warranties are included (parts, labour), and do you offer a maintenance plan?
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Will I require any electrical or other upgrades to accommodate the heat pump system?
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Can I avoid an electrical panel upgrade with a load share device or a smart electrical panel?
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Where will the outdoor unit be placed? (Noise, air flow, snow buildup)
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How long will the installation take?
Finances
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What is included in the quote? (equipment, labour, electrical work, permits). Are there potential extra costs?
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What payment schedule do you require?
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Are there any rebates available through Provincial or Federal programs?
Resources
Created by the Building Decarbonization Alliance (BDA), this is your guide to a cleaner, smarter, more affordable home.
We’re drawing inspiration from the great work already happening in this space. You can also explore Toronto Home Energy Network's website to learn more.
Explore the rebates, incentives, and low-interest loans available to help make your home more energy-efficient and comfortable.
